Activate & set up
Bring your device, SIM, and number to Thrive so you can start using your service.
How to transfer your number to Thrive Mobile
Bring your existing phone number with you when you join Thrive Mobile. The process usually takes about 24 hours.
Activate your eSIM
Install your Thrive Mobile eSIM on iPhone or Android in about 10 minutes — no physical SIM card needed.
Check if your phone supports eSIM
Find out whether your phone can use an eSIM and whether it's unlocked from your previous carrier — both required for Thrive Mobile BYOD.
Resend your eSIM QR code
If you didn't receive — or lost — your eSIM activation email, here's how to get a fresh copy.
Switch between eSIM and physical SIM
Move your Thrive Mobile service from an eSIM to a physical SIM card, or the other way around. Your number stays the same.
Move your photos, contacts, and apps to your new phone
Bring your photos, contacts, texts, and apps from your old phone to your new Thrive Mobile device. Plan for 30–60 minutes.
Set up and use Thrive Mobile on your phone
Which Thrive Mobile app to use, how to log in, get your service turned on, set up your number, and manage your data and plan.
Track your shipment
How to track your Thrive Mobile phone on the way to you, and what to do if it seems delayed.
Check coverage in my area
How to check Thrive Mobile coverage at your address before you sign up, and how to read the coverage map.